What are your responsibilities in your current position? In previous positions?
What did you like or dislike about your previous job? Why are you leaving your job? Explain any gaps in employment.
If they have no employment history say: Describe a situation where you had a conflict with someone in a group project at school. How did you resolve the situation? Describe a time when you had a positive impact on a class project.
Tell me why you want to work here. What led you to apply?
How would you describe yourself? What do you like to do in your spare time?
Where do you see yourself in 1 year? 3 years?
Be Friendly and Fast - How would you build a relationship with our guest? Tell me what makes great guest service.
Offer great tasting products - Sell me your favorite Jamba product.
One Team - Do you like to work individually or with a team, why? What do you think you can bring to Jamba Juice?
Show pride in your work - What are you most proud of (accomplishment) & what was that journey like?
Thank each guest and make their day - How do you know that you have satisfied the guest’s needs?
Appearance - NEAT, CLEAN & WELL GROOMED, TAKES PRIDE IN APPEARANCE
Check boxes of perfect appearance
How was applicant dressed?
Winning Attitude - SMILES, EYE CONTACT, FRIENDLY, POLITE, EASY TO TALK WITH
Write two things that describe their attitude.
What did the applicant do to show that he/she was attentive and friendly?
Excited - WANTS TO WORK FOR US, DISPLAYS A SENSE OF URGENCY AND CARE
What does this person like about Jamba?
Sociable - LISTENS & COMMUNICATES WELL, EASY TO UNDERSTAND
Will people like interacting with this person? Why?